Frequently Asked Questions

To simplify the process, the process of applying for a HoloWAN prototype is not complicated and does not require company seals, avoiding the need for layers of approval within the company and greatly saving your trial costs. You can confidently contact our pre-sales consultant to apply for a prototype.

Based on the high-quality of HoloWAN products, we offer the following conditions:
1. If the damage is within the normal range of use, the customer does not need to bear any compensation responsibility.
2. For domestic prototype transportation, SF Express must be used, and if there is any damage during transportation, the customer does not need to bear any compensation responsibility.
3. If it is deliberately damaged, the user will need to compensate for the corresponding payment.

To ensure high efficiency, we will deliver the prototype to SF Express on the same day or no later than the second business day after receiving your application. The transportation time can refer to SF Express's standard transportation time.

HoloWAN Lite and HoloWAN Pro series products can be purchased directly on major e-commerce platforms, or you can sign a contract with us for procurement. To purchase online, you can search for "HoloWAN" on major platforms to find all models of the Lite and Pro series.

Our mission is to meet customer needs. If none of the standard models can meet your needs, we can customize a model for you.